# DBAMP - Unable to apply new license to server

**URL:** <https://community.cdata.com/t/dbamp-unable-to-apply-new-license-to-server/1002>\
**Category:** CData DBAmp\
**Tags:** question\
**Created:** [January 23, 2025, 10:48pm UTC](https://community.cdata.com/t/dbamp-unable-to-apply-new-license-to-server/1002 "2025-01-23T22:48:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![andrew.wilson](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@andrew.wilson](https://community.cdata.com/u/andrew.wilson)\
**Post date:** [January 23, 2025, 10:48pm UTC](https://community.cdata.com/t/dbamp-unable-to-apply-new-license-to-server/1002/1 "2025-01-23T22:48:08Z")

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Hi,

We recently renewed our license for another year, i have applied it to all dev and Test SQL servers, and the offline node in Prod, but our online node in prod gets the below error.

 ![e7f88714-baef-47c1-ba3d-207ac1a1aabf.png](https://us1.discourse-cdn.com/cdata/original/1X/a839eb9cb2e15c0b4a92d3a0113e003382c3ed7d.png)

Can you please advise what to do to resolve this??&nbsp; We only have a couple of days before our current license expires.

Thanks

Andrew

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<div class="post-metadata">

**Author:** ![Ethem\_Q](https://sea3.discourse-cdn.com/cdata/user_avatar/community.cdata.com/ethem_q/32/1997_2.png) [@Ethem\_Q](https://community.cdata.com/u/Ethem_Q)\
**Post date:** [January 27, 2025, 3:09pm UTC](https://community.cdata.com/t/dbamp-unable-to-apply-new-license-to-server/1002/2 "2025-01-27T15:09:18Z")

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Hi ​ @andrew.wilson

The “_Unable&nbsp;to&nbsp;get response&nbsp;to&nbsp;update&nbsp;license_” error usually indicates there is some network block stopping the&nbsp;license&nbsp;validation, like a firewall or proxy. You can avoid this by manually generating a&nbsp;license&nbsp;file.

To&nbsp;do so, please go&nbsp;to&nbsp;the following link and input your information:

[https://www.cdata.com/lic/?prod=AFGH-A&w64=1](https://www.cdata.com/lic/?prod=AFGH-A&w64=1)

This will download a&nbsp;registry&nbsp;file that you can run on your machine&nbsp;to&nbsp;install the licensing information. Once you do this, the installer should recognize the&nbsp;license, and you should not see this error.

If you still have issues when double-clicking the registry keys the you would need to manually add the keys to the registry.

From the Windows search bar, please search the Registry Editor and right-click to Run as Administrator. Then from the Registry Editor, navigate to File \> Import and select the keys.reg file that you downloaded before. That should add the license to your registry.

If you have any other questions don’t hesitate to reach out to the CData support team at [support@cdata.com](mailto:support@cdata.com).