# Spreadsheets Free Subscription Renewal Payment Email

**URL:** <https://community.cdata.com/t/spreadsheets-free-subscription-renewal-payment-email/983>\
**Category:** CData Connect AI\
**Tags:** spreadsheets, free-plan, renewal, emails, article\
**Created:** [January 2, 2025, 3:26pm UTC](https://community.cdata.com/t/spreadsheets-free-subscription-renewal-payment-email/983 "2025-01-02T15:26:50Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Kellyh](https://sea3.discourse-cdn.com/cdata/user_avatar/community.cdata.com/kellyh/32/413_2.png) [@Kellyh](https://community.cdata.com/u/Kellyh)\
**Post date:** [January 2, 2025, 3:27pm UTC](https://community.cdata.com/t/spreadsheets-free-subscription-renewal-payment-email/983/1 "2025-01-02T15:27:51Z")

</div>

Hello!&nbsp; If you are on a free Spreadsheets plan every month you are receiving an email that states you may need to update your billing information.&nbsp; Remember that your subscription is FREE and that you are not required to have payment details on file.

However, due to regulations we need to send out a reminder that you are on an auto renewal and we have our emails worded the same for all our renewal emails if you are paying or not at this time.&nbsp; Sorry if it has confused you.

 ![5b9e353e-18a2-4047-8347-fa1bfe937bce.png](https://us1.discourse-cdn.com/cdata/original/2X/c/cb2f30fbaa916660f09a751b03c1e202cf491b4c.png)

---

<div class="post-metadata">

**Author:** ![adamfinch](https://sea3.discourse-cdn.com/cdata/user_avatar/community.cdata.com/adamfinch/32/1431_2.png) [@adamfinch](https://community.cdata.com/u/adamfinch)\
**Post date:** [January 7, 2025, 2:57pm UTC](https://community.cdata.com/t/spreadsheets-free-subscription-renewal-payment-email/983/2 "2025-01-07T14:57:15Z")

</div>

Thanks for the clarification.&nbsp;It is&nbsp;good to know that the email is just a reminder for regulatory purposes. Plus it also explains that it is&nbsp;not related to any payment requirements for free plans.