# "Unable to activate products with the subscription product key"

**URL:** <https://community.cdata.com/t/unable-to-activate-products-with-the-subscription-product-key/365>\
**Category:** Editions\
**Tags:** article, licensing, subscription, product-key\
**Created:** [August 29, 2023, 6:34pm UTC](https://community.cdata.com/t/unable-to-activate-products-with-the-subscription-product-key/365 "2023-08-29T18:34:53Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Gejsi\_D](https://avatars.discourse-cdn.com/v4/letter/g/4af34b/32.png) [@Gejsi\_D](https://community.cdata.com/u/Gejsi_D)\
**Post date:** [August 29, 2023, 6:34pm UTC](https://community.cdata.com/t/unable-to-activate-products-with-the-subscription-product-key/365/1 "2023-08-29T18:34:53Z")

</div>

_' __Subscription product key is valid but has not been registered. Please register this subscription before continuing product activation__ ’_ error can occur if your Subscription Id has not yet been registered with our licensing servers. If you are still receiving the error, please visit the below page and register the subscription.

- [https://www.cdata.com/subscriptions/manage/login.aspx](https://www.cdata.com/subscriptions/manage/login.aspx)

Once this has been registered, you can re-run the installer and enter your subscription key when prompted to license the driver.