# Unable to retrive Jira Issues table customes fields **URL:** \ **Category:** CData Sync\ **Tags:** question\ **Created:** [January 10, 2025, 8:18am UTC](https://community.cdata.com/t/unable-to-retrive-jira-issues-table-customes-fields/992 "2025-01-10T08:18:54Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Renukachari\_Kasee](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@Renukachari\_Kasee](https://community.cdata.com/u/Renukachari_Kasee)\ **Post date:** [January 10, 2025, 8:18am UTC](https://community.cdata.com/t/unable-to-retrive-jira-issues-table-customes-fields/992/1 "2025-01-10T08:18:55Z")
Hi Team, kindly help me on Jira custom fields are not visible in Cdata connector. Thanks Chari ---
**Author:** ![EroldB](https://avatars.discourse-cdn.com/v4/letter/e/aeb1de/32.png) [@EroldB](https://community.cdata.com/u/EroldB)\ **Post date:** [January 13, 2025, 12:39pm UTC](https://community.cdata.com/t/unable-to-retrive-jira-issues-table-customes-fields/992/2 "2025-01-13T12:39:54Z")
Hi. please check your connection properties. You should specifically look for: IncludeCustomFields Set it to TRUE. By default, it will be FALSE. ---
**Author:** ![Renukachari\_Kasee](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@Renukachari\_Kasee](https://community.cdata.com/u/Renukachari_Kasee)\ **Post date:** [January 14, 2025, 9:35pm UTC](https://community.cdata.com/t/unable-to-retrive-jira-issues-table-customes-fields/992/3 "2025-01-14T21:35:24Z")
![cde59dd4-3417-42e2-abba-c303ae339c97.png](https://us1.discourse-cdn.com/cdata/original/2X/3/3c66cc4f35ee9b0f3886b3679a7af078ce56ea34.png) Hi Erod B, Thanks for your replay.. i have set the property in connection to true.. however i am receiving above error message kidlay help me ASAP Thanks, Chari ---
**Author:** ![Renukachari\_Kasee](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@Renukachari\_Kasee](https://community.cdata.com/u/Renukachari_Kasee)\ **Post date:** [January 15, 2025, 7:29am UTC](https://community.cdata.com/t/unable-to-retrive-jira-issues-table-customes-fields/992/4 "2025-01-15T07:29:21Z")
TITLE: Microsoft Visual Studio ------------------------------ Error at Jira\_Issues [CData JIRA Source 2]: Unable to process query: "select  current\_date as run\_date, \* from Issues where ProjectName = ‘BIZAPPSOPS’ ".  Exception message: [403] Forbidden error. HTTP protocol error. 403 Forbidden. Error at Jira\_Issues [CData JIRA Source 2 [689]]: bj230L.Vw: [403] Forbidden error. HTTP protocol error. 403 Forbidden.    at bj230L.hYd.kh(Exception )    at bj230L.hem.K(String )    at bj230L.hem.Nx()    at [bj230L.hef.De](http://bj230L.hef.De)(pcN )    at bj230L.pkA.L(BV , pcZ )    at bj230L.pkA.F(BV , pke )    at bj230L.pkA.vW(pke , Boolean )    at bj230L.pke.O(pcj , pwB , jdV , pwB , pwB , String )    at bj230L.pke.P(BV , pwB , jdV , pwB , pwB )    at bj230L.pcZ.u(String , BV , pkY , NY )    at bj230L.pcZ.qp(BV , pkY , NY )    at bj230L.hhd.m(BV , pkY , NY , heu )    at bj230L.hej.kz()    at bj230L.hXO.kz()    at [bj230L.hej.De](http://bj230L.hej.De)(pcN )    at bj230L.pkA.L(BV , pcZ )    at bj230L.pkA.F(BV , pke )    at bj230L.pkA.vW(pke , Boolean )    at bj230L.pcY.H(pcY , pke )    at bj230L.pcY.lY(pke )    at bj230L.pOQ.K(pke )    at bj230L.pOQ.P(pOQ , pke )    at bj230L.pOQ.lY(pke )    at bj230L.pOQ.lY(pke )    at bj230L.pQS.rl(pke )    at bj230L.tQ.n(pcN , tk )    at bj230L.tQ.i(pcN , tk , pAl )    at bj230L.jYt.vM()    at bj230L.jYl.vM()    at bj230L.up.d(IDataStatement , SQLQuery , QueryParameterCollection , Int32 , Object , pAl , Int32 , NX )    at bj230L.jfd.Q(String , String , String )    at bj230L.jfd.GetColumns(String , String , String , String )    at bj230L.jfh.GetColumns(String , String , String , String )    at bj230L.pVl.R(String , String , String , String )    at bj230L.pVl.GetColumns(String , String , String , String )    at bj230L.jiO.GetColumns(String , String , String , String )    at bj230L.NS.GetColumns(String , String , String , String )    at CData.Sql.ProxyIDataAccess.GetColumns(String catalog, String schema, String table, String column)    at bj230L.kt.Nk.GetColumns(String , String , String , String )    at bj230L.jej.GetColumns(String , String , String , String )    at bj230L.Nj.GetColumns(String , String , String , String )    at bj230L.kt.O(String , String , String , String , Rm )    at bj230L.kt.GetColumns(String , String , String )    at bj230L.jft.X(SqlTable , Boolean )    at bj230L.jft.R(SqlTable , Boolean )    at bj230L.jft.m(SqlColumn , Ap )    at bj230L.Aj.rQ.Visit[U](SqlCollection`1 )    at CData.Sql.SqlModifier.ModifyColumns(SqlStatement statement)    at CData.Sql.SqlModifier.ModifyQueryStatement(SqlQueryStatement statement)    at CData.Sql.SqlModifier.Modify(SqlStatement statement)    at bj230L.Aj.rQ.Modify(SqlStatement )    at CData.Sql.SqlModifier.Modify(SqlParser query)    at bj230L.Aj.g(SqlParser , AB )    at bj230L.jXf.ce()    at bj230L.AB.cq()    at bj230L.jXY.cq()    at bj230L.jXf.cq()    at bj230L.AB.qW(QueryParameterCollection )    at bj230L.hfh.g(String , String , Boolean , Boolean , Boolean , Boolean )    at bj230L.hfg.ReinitializeMetaData()    at Microsoft.SqlServer.Dts.Pipeline.ManagedComponentHost.HostReinitializeMetaData(IDTSManagedComponentWrapper100 wrapper) ------------------------------ ADDITIONAL INFORMATION: [403] Forbidden error. HTTP protocol error. 403 Forbidden. (Microsoft.SqlServer.DTSPipelineWrap) ------------------------------ BUTTONS: OK ------------------------------ ---
**Author:** ![EroldB](https://avatars.discourse-cdn.com/v4/letter/e/aeb1de/32.png) [@EroldB](https://community.cdata.com/u/EroldB)\ **Post date:** [January 16, 2025, 9:40am UTC](https://community.cdata.com/t/unable-to-retrive-jira-issues-table-customes-fields/992/5 "2025-01-16T09:40:17Z")
Hi, This error is related to the permissions you have when connecting to your Jira account. Can you set the following properties: Logfile: “C:\Users\Public\log.txt Verbosity: 3 Save the settings, then replicate the problem so that you see the same error again. Then you can send me the file which was created at C:\Users\Public\ in a private message. The log can help me see what authentication settings you have and what API request is being sent to Jira that returns the 403 error. Log will not include any passwords or private tokens. Please dont post the log here. Probably it will get removed.