# Verification email missing

**URL:** <https://community.cdata.com/t/verification-email-missing/88>\
**Category:** CData Connect AI\
**Tags:** question\
**Created:** [March 23, 2023, 3:37pm UTC](https://community.cdata.com/t/verification-email-missing/88 "2023-03-23T15:37:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Elizabeth\_G](https://avatars.discourse-cdn.com/v4/letter/e/6bbea6/32.png) [@Elizabeth\_G](https://community.cdata.com/u/Elizabeth_G)\
**Post date:** [March 23, 2023, 3:37pm UTC](https://community.cdata.com/t/verification-email-missing/88/1 "2023-03-23T15:37:18Z")

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I can’t find the verification email to verify my Connect AI account. It’s not in my inbox, or in the Spam or Trash folders. How can I verify my account?

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**Author:** ![Elizabeth\_G](https://avatars.discourse-cdn.com/v4/letter/e/6bbea6/32.png) [@Elizabeth\_G](https://community.cdata.com/u/Elizabeth_G)\
**Post date:** [March 23, 2023, 3:38pm UTC](https://community.cdata.com/t/verification-email-missing/88/2 "2023-03-23T15:38:33Z")

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In order to resolve this, you can resend the verification email by&nbsp;using&nbsp;the Forgot Password option on the Connect AI login page, [https://cloud.cdata.com](https://cloud.cdata.com). If you do not see the Forgot Password option initially, you will need to enter your email and select the Continue button.