# Web services authorization is not valid. The sender ID ‘CData’ is not authorized to make Web Services requests to company ID ‘CompanyID’.

**URL:** <https://community.cdata.com/t/web-services-authorization-is-not-valid-the-sender-id-cdata-is-not-authorized-to-make-web-services-requests-to-company-id-companyid/435>\
**Category:** Data Sources\
**Tags:** article, sage-intacct, okta, basic\
**Created:** [October 5, 2023, 6:16pm UTC](https://community.cdata.com/t/web-services-authorization-is-not-valid-the-sender-id-cdata-is-not-authorized-to-make-web-services-requests-to-company-id-companyid/435 "2023-10-05T18:16:38Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Luçjano\_Capo](https://sea3.discourse-cdn.com/cdata/user_avatar/community.cdata.com/lu%C3%A7jano_capo/32/1638_2.png) [@Luçjano\_Capo](https://community.cdata.com/u/Lu%C3%A7jano_Capo)\
**Post date:** [October 5, 2023, 6:16pm UTC](https://community.cdata.com/t/web-services-authorization-is-not-valid-the-sender-id-cdata-is-not-authorized-to-make-web-services-requests-to-company-id-companyid/435/1 "2023-10-05T18:16:38Z")

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The error message, “Web services authorization is not valid. The sender ID ‘CData’ is not authorized to make Web Services requests to company ID ‘CompanyID.’ Contact the company administrator to grant Web Services authorization to this sender ID,” is quite clear in its explanation. This issue is likely occurring because the Sender ID ‘CData’ is not included in your list of authorized Sender IDs for **Web Services authorizations**.

To add the Sender ID, please follow these steps:

- Log in to Sage Intacct as an administrator
- Navigate to **Company**
- Under **Setup** select **Company**

 ![66dc6261-7055-4840-bd71-3a744b12356e.png](https://us1.discourse-cdn.com/cdata/original/1X/821631baab4a9b669402039e5054a45ca0bac84c.png)

- Go to the Security section and make sure to add the CData Sender ID.

 ![f5913427-2187-4964-bdae-c4e86b82529b.png](https://us1.discourse-cdn.com/cdata/original/1X/46976a0349a2221a07864c858270996e1a94ebec.png)

One other thing that you can try is to utilize our Sender ID and Sender Password to select another user with the right permissions from your Web Services authorizations list.

 ![50fa1a9d-5c63-44c4-9f1f-ca2514385fed.png](https://us1.discourse-cdn.com/cdata/original/2X/9/9940d9abf0f1c628d5b4b292143f8249054e73b0.png)

Please reach out to [support@cdata.com](mailto:support@cdata.com) if this does not resolve the problem for you.