Has anyone ever used the REST API Source to get to MS Teams Auto Attendant and/or Call Queue data?
Any help is appreciated.
Solved
CData Sync and MS Teams REST API
Best answer by Ankit Singh
Hi
It looks like MS Teams uses GraphQL APIs and it doesn’t have support for getting Call Queues or Auto Attendant data yet.
Some reference queries on the Microsoft forum related to the same here:
- Call Queue: Is there an api to interact with call queues? - Microsoft Q&A
- Auto Attendant: Auto Attendant API - Microsoft Community Hub
By the way, CData also provides MS Teams as a data source in CData Sync. You can find the Data Model related details here: https://cdn.cdata.com/help/GSH/synch/default.htm#pg_datamodel
This topic has been closed for replies.
+1Hi
It looks like MS Teams uses GraphQL APIs and it doesn’t have support for getting Call Queues or Auto Attendant data yet.
Some reference queries on the Microsoft forum related to the same here:
- Call Queue: Is there an api to interact with call queues? - Microsoft Q&A
- Auto Attendant: Auto Attendant API - Microsoft Community Hub
By the way, CData also provides MS Teams as a data source in CData Sync. You can find the Data Model related details here: https://cdn.cdata.com/help/GSH/synch/default.htm#pg_datamodel
I know the MS Teams as a data source in CData Sync works fine against the Graph APIs (we’re using it).
We’re trying to use the REST API Sync data source to get to the Auto Attendant.
Any help here is appreciated.
+1Hey
Can you share the link to this Auto Attendant API that you wish to connect via the REST API source, just so we are on the same page?
+1Hi
Just wanted to check if you have any update on the question here.
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