Issue with CDATA Sync Job Using Incremental Replication Despite Removal

Hello CDATA Community,

I hope this message finds you well. I am currently facing an issue with the CDATA Sync tool and would appreciate any insights or assistance from the community.

Problem Description: I have configured a job with a single task, where the source is Salesforce, and the destination is an SQL database. Initially, I ran the task without incremental replication, and it successfully synchronized all records for a specific Salesforce object. Later, I implemented incremental replication and verified that it worked as expected. However, when I decided to remove incremental replication and attempted to sync the data again, the job seems to persist in using incremental replication, and not all data is being synchronized.

 

Steps Performed:

1. Created a job with Salesforce as the source and SQL database as the destination.
2. Ran the task without incremental replication, successfully syncing all records.
3. Implemented incremental replication and verified its functionality.
4. Removed incremental replication from the configuration.
5. Attempted to sync data again, but the job appears to still use incremental replication, not syncing all records.

Expected Outcome: I expected that after removing incremental replication, the job would revert to syncing all records rather than just the incrementally changed ones.

Request for Assistance: I am seeking guidance from the community on how to troubleshoot and resolve this issue. Is there a step I might be missing or a configuration that needs adjustment? Any help or insights would be highly appreciated.