If the CData ribbon is not appearing for the Excel Add-In, you will need to manually enable the Add-In.
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To accomplish this, you will need to go to File → Options, and select Add-ins.
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Select Manage: Disabled Items, and press Go.
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Ensure that the CData Excel Add-In is not disabled, and press OK to save the changes.
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You should then go to Manage: COM Add-ins, and press Go.
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Ensure that the CData Excel Add-In is checked, and press OK to save the changes.
Please reach out to support@cdata.com if this does not resolve the problem for you.