Issue with CData QuickBooks ODBC Driver after Purchase

Live Connectivity CData Drivers
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1

Hello everyone,
I recently purchased the CData QuickBooks ODBC Driver (Desktop version, $499/year) for one desktop and one data source (QuickBooks), as shown in the attached image.

When trying to use it in Navicat Premium to query data, I get the following error:

 

1003 - The feature is only available with an Enterprise server license of CData Provider for QuickBooks 2024.

I’m attaching screenshots of both the purchase and the error.

My questions are:

  • Why is it asking for an Enterprise Server License if I bought the Desktop version?
  • Is there any configuration I need to change for it to work in my current setup?

My final goal, after successfully testing with Navicat, is to connect to QuickBooks from a Laravel application.

Thanks in advance for any guidance.

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2

We are sorry that you are facing this issue!

There are a few reasons that this manner of error could occur.

The most common reason would be the use of SQL Gateway with the ODBC Driver, which requires a Server-level license regardless of where the ODBC Driver and SQL Gateway tool are installed.

Another common reason is use of the driver on a VM, which can confuse the licensing check.

In any case, the nuance behind such an issue typically requires further investigation. We recommend reaching out to support@cdata.com with details of such an issue, and from there our qualified Support Team can further assist you to help get things running as needed.