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GCP to Salesforce Marketing Cloud Integration Fails with 'SYNC_EVENTBUS_EXECUTION_TIMEOUT' on Journeys Entity Fetch

  • July 25, 2025
  • 1 reply
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We are currently using a GCP application integration to connect to Salesforce Marketing Cloud. Our goal is to fetch a list of the Journeys entity.

However, when attempting to list or retrieve data for the Journeys entity, we are consistently encountering the following error response:

 

Execution timeout, cancelled graph execution. Note any variable contains large data was failed to upload to GCS. Please try again. error/code: 'common_error_code: SYNC_EVENTBUS_EXECUTION_TIMEOUT''
View logs for error details. Check the troubleshooting guide  for possible ways to resolve your error.

Best answer by AlexS

Hi Kalpesh.

An issue like this is something that would need to be handled by support in order to properly troubleshoot. The GCP team has already reached out to you through our partner channels, and they’ll be addressing this question via the Google team, so please continue this discussion with them there.

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    • AlexS
    • Community Manager
    • Answer
    • July 30, 2025

    Hi Kalpesh.

    An issue like this is something that would need to be handled by support in order to properly troubleshoot. The GCP team has already reached out to you through our partner channels, and they’ll be addressing this question via the Google team, so please continue this discussion with them there.

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