In the coming days, I’m getting a new laptop with a qualcomm chip. The product I have is the CData Excel Add-In for QuickBooks Online 2021 (RNXGA) (Perpetual use). Will this product work on an ARM-based Windows device? Or will I need to find an alternate solution?
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Will my product work on an ARM-based PC?
Best answer by AlexS
Hi Joey,
Thank you for your continued interest in our tools! Unfortunately, our Excel add-ins are not designed with the architecture of ARM based systems in mind, so it is very unlikely that the add-in will work properly, especially if it’s an older build of the add-in like you’re requesting.
You could try a trial period of the most recent build of the add-in, to see if that would be supported first. You can download that from here:
https://www.cdata.com/drivers/qbonline/download/excel/
If this build works properly, then I’d recommend contacting our sales team at [email protected] to discuss upgrading your license for the most recent version.
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Hi Joey,
Thank you for your continued interest in our tools! Unfortunately, our Excel add-ins are not designed with the architecture of ARM based systems in mind, so it is very unlikely that the add-in will work properly, especially if it’s an older build of the add-in like you’re requesting.
You could try a trial period of the most recent build of the add-in, to see if that would be supported first. You can download that from here:
https://www.cdata.com/drivers/qbonline/download/excel/
If this build works properly, then I’d recommend contacting our sales team at [email protected] to discuss upgrading your license for the most recent version.
Hi
We have recently added ARM64 support to our ODBC and PowerBI connectors in Windows however I don’t think there are any plans to support the same in our Excel Add-ins. That said, if you are considering an alternate solution you might want to explore the ODBC driver for Quickbooks Online:
https://www.cdata.com/drivers/qbonline/download/odbc/
The main difference between the Excel add-in and ODBC driver is that unlike the add-in that is plugged in Excel and designed to be used solely within Excel, the ODBC driver is a more generic tool that can be configured to be used in any ODBC compatible tool including Excel. You can read more from the resources below:
https://cdn.cdata.com/help/RNK/odbc/pg_usageinexcelo.htm
https://www.cdata.com/kb/tech/quickbooks-odbc-excel-query.rst
If you have any further questions please reach out to [email protected] and one of our support agents will further assist you.
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